Live Support Increases Sales
With Live Support online chat, you have the ability to offer immediate service to your customers. They will not have to wait 24 hours for a response to an email inquiry; they will get their question answered instantly. Your associates will be able to assist more than one client at a time, unlike telephone support. Therefore, you are not missing potential sales due to dropped calls. Your site visitors will be happy with your ability to offer personalized service and a happy customer tends to be a repeat customer.

Our Software Solution Reliable and Secure Customized Chat Boxes
Our Windows chat client is a fully developed software suite. The mature, robust platform provides the versatility required to meet your ongoing business needs. We use top of the line servers located in a secure data center. All chats are protected with 256-bit encryption and we offer a 99.9% uptime guarantee. Your website is unique to your business. You can make your chat boxes unique as well. Choose from our extensive selection or design your own.

Live Support Improves Customer Relationships
The ability to offer a personal touch does not have to be sacrificed when operating an online business. With online chat, your customer service associates can see what a customer is interested in, where a customer is from and even how many times the customer has been to your site. This enables your associates to personalize the interaction with the customer.

The customer can be greeted immediately and can get assistance as they need it, just as they would if they were in a brick and mortar store. This personal interaction helps to create a pleasant experience for the customer, and increases the probability that they will purchase from you again.
Features Overview
Quick Easy Setup
Real Time Live Chat
Pro-active Chats
Co-browsing & Form Filling
Prospect Tracking
Site Monitoring
Click to Call Back
Internal Office Chat
Google Maps Integration
Real Time Web Analytics
Simultaneous Chats
Canned Responses
Multiple Chat Departments
Real Time Chat Translations
Archived Chat Transcripts
Chat Window Customization
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