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Real Time Live Web Site Chat |
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Provide a better experience for your current customers by providing immediate answers to their questions. Gain more sales by proactively engaging potential clients.
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Prospect Tracking & Site Monitoring |
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Monitor who is on your site, how they are using your site and how long they stay. You have the ability to see where clients are navigating from and can track them when they return.
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Co-browsing & Form Filling |
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See what your client is seeing and assist them in navigating your site. You can help a visitor fill out online forms and shopping carts, turning a frustrated prospect into a happy client.
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Pro-active Chats |
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In a retail store, would you ignore a customer when they walked in, or would you approach them to assist them? Engage potential clients via a friendly chat box invitation.
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Internal Office Chat |
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Transfer customer chats from employee to employee, and provide a secure internal instant messaging service to your business, similar to AOL® or MSM® instant messengers.
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Click to Call Back |
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Provide your visitors the flexibility of scheduling a time for you to call them back, at their convenience. Customers can have complex issues addressed in detail, on their schedule.
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Real Time Web Analytics |
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Get web stats in real time. You can know who visited your site up to the minute. No longer will you have to wait 24 hours for data.
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Google Maps Integration |
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See the geographic location of each customer. Target your marketing efforts and customize the customer interface by region.
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Real Time Chat Translations |
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Don't be limited by language barriers. Go global with chat translation in real time for real conversations.
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Chat Window Customization |
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Customize your color scheme, chat buttons and pop up chat box to match the brand of your website.
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