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Our Platform
Firewall Friendly
The software runs on standard ports. Your firewall will not interfere with the functionality of the software. You do not have to disable your firewall to use the software, therefore your system security measures remain in place.
Security Encrypted Chat
Every chat is protected by 256-bit encryption. You can rest assured that your chats and vital customer information is secure. This feature offers peace of mind to you as well as the customers you serve.
99.9% Uptime Guarantee
We use top of the line server technology, located in a climate controlled, world class and secure data center, with a reliable, robust, multi-homed network. The data center is equipped with backup power, diesel generators and two separate power providers. There is no single point of failure and 3 levels of verifiable security. We take our reliability very seriously. Our business depends on it.
Auction & Email Compatible
Not only is the software functional on your business website, it works great in auctions and email marketing as well. You can put chat links in your eBay auction so that a bidder with a question can contact you and have their question answered immediately. Placing a chat link in your email marketing campaign ensures your customers can easily start a chat with you directly from the email.
Fast Easy Deployment
You can start using our service in about 10 minutes and 4 steps:
Step 1: Sign up for the 14 day free trial
Step 2: Download the software
Step 3: Install the software
Step 4: Copy and paste the HTML tracking code into your site
Friendly Support Team
Our telephone support is available Monday through Friday from 9am to 5pm EST. Our priority is our customers and we will constantly strive to ensure that your issues are addressed in a prompt, courteous and concise manner.
14 Day Free Trial
We believe that the software sells itself and we are certain that you will be more than satisfied with its ease of use and amazing functionality. We want to make sure that you are comfortable with the software prior to your purchase, and to that end we are offering a 14 day free trial. Simply download the software and within 10 minutes, you can be chatting with your customers.
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