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    Your Customers Can Now Text Your Support Agents
    Increase your conversions:
    Customer SMS, Easily Customizable, Proactive Campaigns,
    Canned Responses, Live Traffic Stats and More.
    LiveSupport Logo
  • 52% of Customers said they would prefer to TEXT Customer Support Agents
    Start Texting Now
    Watch your Business grow like never before
    How this works
    Enable customer contact using web based or Text chat from your desktop or mobile sites
    Tell me more
    Easy and fast installation. Fully Customizable to your brand
    Yes, I want it
    60% of American's said they would try a new brand for better Customer Service Experience
    Show Statistics
    24/7 Customer Support waiting for you
    Contact Support
  • Increase Conversions with Live Chat and Texting Customer Support Software
    Increase Your Conversions with Live Chat and Texting Support
    Maximize Potential
    Customers are 3 times more likely to make a purchase when you reach out with a chat, and 87% of customers require some type of live support when making a transaction online.
    Customers Want to Text Support
    52% of customers would prefer texting customer support over their current preferred form of communication!
    Customers Expect Live Support
    44% of customers surveyed by Forrester said that having a live person answer support during an online purchase is the most important feature that a website can offer.
    Reduce Cart Abandonment
    87% of customers require some type of live support when making an online transaction.
    Improve Your Customer Relationships
    3 out of 5 American's said they would try a new brand or company for a better Customer Service experience.
    Proactive Chat Campaigns
    Customers are 3 times more likely to make a purchase when you reach out with a chat.
  • Take Your Customer Support to the Next Level
    LiveSupport.com Live Chat and Texting Software is the premium chat software your business needs.
    The Chat and Text options allow your customers to communicate directly with your Customer Service or Sales team using their preferred device and method.
    The Live Chat works seamlessly for your Agents yet allows your customers to use a web based chat software or transfer the chat to their SMS program and text directly with your agents.
    Today's customers are on the go and a web based chat program is inconvenient and time-consuming for them to use. Giving customers the option to use their cell phone’s already installed texting program is necessary to keep their attention and complete the transaction.
    1 Easy Installation
    Copy a simple line of Javascript into the footer of your website and the chat widget starts working instantly.
    2 Customization
    Login to the manager's dashboard and invite agents, customize colors and logos, create departments for skill based routing, surveys, and pre-completed canned responses.
    3 Start Chatting
    Login to the agent's dashboard and start chatting with your customers on their web browsers or through their SMS app.
  • Let your customers text Customer Support team GET STARTED HERE Now 15 day free trial
    The ultimate, Customer Support tool for any website!

    Add the Live Support chat widget to your website and start connecting with your customers in minutes. Live chat gives your brand a way to engage with customers in real-time.

    With LiveSupport.com, agents can help more customers in less time and customers can chat with agents on their preferred device.
  • We have the package that suits your needs
    LiveSupport.com is scalable at any package option view our packages below, or contact us for detailed personalized package options.
    Basic
    $ 29.99
    per month per agent
    1000 SMS / Texts per month
    Queue Based Routing
    3 Proactive Chat Campaigns
    1 Week Chat Transcript History
    Sign up now
    Most Popular
    Professional
    $ 49.99
    per month per agent
    1500 SMS / Texts per month
    Skilled Based Routing
    10 Proactive Campaigns
    3 months Chat Transcript History
    Sign up now
    Business
    $ 99.99
    per month per agent
    2000 SMS / Texts per month
    Installation and Training Support
    Unlimited Proactive Campaigns
    Fully Brandable
    Sign up now
    View All Package Features
    We accept these types of payment
  • do you really need a live chat program
    your customers dont want to call you
    Features
  • What our Customers say
    We have been using chat software on our site for years, but since implementing LiveSupport chat and texting, our conversions have increased and our cart abandonment rate has gone down. I knew everyone was texting, but I had no idea how much my customers preferred to text with our customer support.
    Jennifer Conly
  • What our Customers say
    My customer support team is so happy with LiveSupport.com! We now get more customers during the sales process, and less emails through out ticketing software. Keeping my customers happy is just as important as keeping my Customer Support team happy!
    Ryan Locklin
  • What our Customers say
    Highly Recommended! Since our product is such a large purchase, the texting option allows our customers ongoing conversations with our agents and really makes them comfortable and confident in their purchase. Thank you again!
    Evan Palopus
  • Get in Touch
    LiveSupport.com
    Philadelphia, PA
    support@livesupport.com
    800-Live-Support
    Contact Us
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