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Can your customerstext you? Live Chat with Texting Option
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Comprehensive Agent Tools
Text customers seemlesslyConnect with Everyone
52% of customers want to text your support agentsGet Started Now
15 day free trial of Business plan
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The next level in customer support Live ChatCustomers are 3 times more likely to make a purchase when you reach out with a chat, and 87% of customers require some type of live support when making a transaction online. LiveSupport.com Live Chat with Texting support allows your customers to reach your support agents on the go, when they need your help and on their preferred device.Watch Video
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All the right tools for your Support StaffToday's customers are on the goGiving customers the option to use their cell phone's already installed texting program is a necessity to keeping their attention and completing the transactionLearn MoreSeemless Chat for your agentsAgents can chat seamlessly with all customers on their preferred web browser, regardless if the customer selects web-based chat, texting, or facebook messenger offline chats.Learn MoreEasily Customizable text and designCustomize the look and text of your chat button in a matter of seconds, without any development resources. Change the colors or shape of your button, or hide the button completely when agents are offline! The options are nearly endless.Learn More
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Proactive Chat Campaigns
Begin Chats with your customer based on what page they are on -
Keyboard Shortcuts and Precompleted Answers
Save agents time with pre-written answers and shortcuts to commonly typed answers -
Design and Customize
change colors, texts, and settings intantly from the manager dashboard -
Desktop Notifications
never miss a chat with desktop notifications -
File Sharing
between customers and agents to offer the best support possible -
Screen Sharing
See what your customer sees to offer tech support or complete the transaction -
Click to Call Agent
Your customer can call the agent they are chatting with directly right from within the chat box. -
Offline FAQ
Setup an FAQ answer key for your customers to self-help when your agents are not available. -
Customer Surveys
Pre and Post chat surveys help your business track important metrics from your customers. -
Email Chat Transcripts
Allow your customers to have the entire chat emailed to them. -
Agent Ratings and Comments
Allow your customers to leave ratings and comments of the agents. -
Integrations
Integrate with HubSpot, Twillio, PipeDrive, and Sales Force.
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LiveSupport.com has many more features up its sleeveMultiple Agents, Multi-Language Support, Screen Sharing, Click to Call Agents, Manager Coaching, Skill or Queue Based Routing, Texting Option, Offline FAQ, Keyboard Shortcuts, Pre-Completed Agent Answers, Chat Transfers, and moreLet's go
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Crush your competition with the best SupportTake advantage of everything LiveSupport.com has to offer today. Our prices are always the most competitive, with a feature selection that is constantly growing.15 day FREE trial
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