One great way to keep customers coming back is by ensuring excellent customer service. There are many ways to do this. Customers loved to feel valued by the company they’re…
An essential component of having a successful business is keeping customers happy. However, it’s understandably tough when your company is struggling to maintain a high level of customer service. Fortunately,…
From healthcare providers to e-commerce enterprises, virtualization helps organizations across a range of industries. But in recent years, the healthcare industry has seen significant growth in the world of telemedicine.…
Technology is an area that’s almost impossible to keep up with given how fast it moves. As soon as something comes out, another idea or concept appears on the horizon.…
Listening to your customers is one of the most important things that you can do for your business. It not only allows you to adapt to a changing market, but…
Let’s set the stage. You know that in order for your business to survive, you need to be on the internet. So, you set up a website. It’s looking good…
In order for a business to thrive, it needs to have a loyal and engaged customer base. Doing right by the people who buy your products or services is critical…
Does your company seem out of touch with your customers? Do you think your sales, retention, or conversions are lower than they should be? You may not be offering your…
Shoppers now make more than 50% of all of their purchases online! In 2017, comScore reported that shoppers have become more comfortable using their mobile devices to research and buy…
Why Text Message Customer Support is Necessary Before we discuss why text messaging for customer support is necessary, let’s take in some statistics that speak for themselves: Text Message Statistics…