Avoid Losing Time and Resources
Knowledge Base & FAQ
Using our FAQ Builder, your specialists can deal with a lot of complicated tickets in real-time plus your clients can assist themselves. Clients are looking for immediate satisfaction, immediate responses. They don't have time to remain on hold. They've got quick questions that need fast solutions. Offer clients instant access to quickly searchable answers in our FAQ Knowledge Base.
Don't Respond to the Same Question Again
Our easy-to-use FAQ Builder gives clear, definite details better than before. Eliminate duplicate queries through a personalized source of searchable answers.
Avoid Spilling Knowledge
Prepare, design, seize and distribute information and ascertain its accessibility for future staff. That will help you both to coach new staff and preserve data collected from existing staff.
Create FAQs Without Any Technical Support
Putting in new articles into the Knowledge Base is easy by utilizing the built-in Q&A template. Format text, markup paragraphs, insert images, add videos and publish articles without contacting your IT department.
Share Know-how and be sure of its Availability
Discuss Best Practices with your Team
Integrate sales scripts, troubleshooters and training resources with your company's knowledge base and get new employees in control in a short time span of time.
Give the Perfect Solutions to Your Specialists & Clients Swiftly
Access to Solutions Every time, Everywhere, At any place
Each FAQ article you include is readily available to the clients surfing your website utilizing a full-text article search bar placed in the Knowledge Base.
Need to know more details on how our Knowledge-Base & FAQ
can fulfill your internet business needs?
Request a complimentary demo with us.