Pricing

We have a package to meet your needs

LiveSupport.com is scalable in any package option. View our packages below or contact us for detailed and customized package options.

Basic

$2999per month
per agent
  • 1000 SMS / Texts per month
  • Queue Based Routing
  • 3 Proactive Chat Campaigns
  • 1 Week Chat Transcript History
Sign up now
Most Popular

Professional

$5999per month
per agent
  • 1500 SMS / Texts per month
  • Skilled Based Routing
  • 10 Proactive Campaigns
  • 3 months Chat Transcript History
Sign up now

Business

$9999per month
per agent
  • 2000 SMS / Texts per month
  • Installation and Training Support
  • Unlimited Proactive Campaigns
  • Fully Brandable
Sign up now

LiveSupport offers competitive pricing with advanced features. Whether you are a small business that only requires 1 or 2 agents or a large enterprise that needs many, LiveSupport.com offers a plan that will meet the needs of your company and your customers. Offer SMS texting communication options in addition to web-based live chat and beat your competition in customer service, customer retention, and conversions!

 

Unlimited Live Chat
Number of Agents
Unlimited Traffic
SMS/Text from your customers
SMS Addon (500)
Branding Customization
Proactive Chat Campaigns
Queue Based Routing
Skilled Based Routing
Transfer Chats Between Agents
Canned Responses
Shortcut Keys
Integrated Traffic Reports
Pre and Post Chat Surveys
Agent Ratings
Agent Comments
Customer Email Chat Transcript
Chat Transcript HIstory
Offline FAQ / Knowledge Base
Offline Contact Email Form
Click to Call Agent
Customer Screen Share
Multi Language Support
CRM integrations

Free Plan

 
Unlimited Live Chat
Number of Agents : 1
Unlimited Traffic
SMS/Text from your customers
SMS Addon (500) : n/a
Branding Customization
Proactive Chat Campaigns
Queue Based Routing : n/a
Skilled Based Routing : n/a
Transfer Chats Between Agents : n/a
Canned Responses
Shortcut Keys
Integrated Traffic Reports
Pre and Post Chat Surveys
Agent Ratings
Agent Comments
Customer Email Chat Transcript
Chat Transcript HIstory : 1 week
Offline FAQ / Knowledge Base
Offline Contact Email Form
Click to Call Agent
Customer Screen Share
Multi Language Support
CRM integrations

Basic (Chat Only)

$19 per month per agent
Unlimited Live Chat
Number of Agents : unlimited
Unlimited Traffic
SMS/Text from your customers
SMS Addon (500) : n/a
Branding Customization : basic
Proactive Chat Campaigns : 3
Queue Based Routing
Skilled Based Routing
Transfer Chats Between Agents
Canned Responses : per agent
Shortcut Keys
Integrated Traffic Reports
Pre and Post Chat Surveys
Agent Ratings
Agent Comments
Customer Email Chat Transcript
Chat Transcript HIstory : 1 week
Offline FAQ / Knowledge Base
Offline Contact Email Form
Click to Call Agent
Customer Screen Share
Multi Language Support
CRM integrations
$29 per month per agent
Unlimited Live Chat
Number of Agents : unlimited
Unlimited Traffic
SMS/Text from your customers
SMS Addon (500) : $24.99
Branding Customization : basic
Proactive Chat Campaigns : 3
Queue Based Routing
Skilled Based Routing
Transfer Chats Between Agents
Canned Responses : per agent
Shortcut Keys
Integrated Traffic Reports
Pre and Post Chat Surveys
Agent Ratings
Agent Comments
Customer Email Chat Transcript
Chat Transcript HIstory : 1 week
Offline FAQ / Knowledge Base
Offline Contact Email Form
Click to Call Agent
Customer Screen Share
Multi Language Support
CRM integrations

Professional (Chat Only)

$39 per month per agent
Unlimited Live Chat
Number of Agents : unlimited
Unlimited Traffic
SMS/Text from your customers
SMS Addon (500) : n/a
Branding Customization : enhanced
Proactive Chat Campaigns : 10
Queue Based Routing
Skilled Based Routing
Transfer Chats Between Agents
Canned Responses : shared
Shortcut Keys
Integrated Traffic Reports
Pre and Post Chat Surveys
Agent Ratings
Agent Comments
Customer Email Chat Transcript
Chat Transcript HIstory : 3 months
Offline FAQ / Knowledge Base
Offline Contact Email Form
Click to Call Agent
Customer Screen Share
Multi Language Support
CRM integrations

Professional

$59 per month per agent
Unlimited Live Chat
Number of Agents : unlimited
Unlimited Traffic
SMS/Text from your customers
SMS Addon (500) : $24.99
Branding Customization : enhanced
Proactive Chat Campaigns : 10
Queue Based Routing
Skilled Based Routing
Transfer Chats Between Agents
Canned Responses : shared
Shortcut Keys
Integrated Traffic Reports
Pre and Post Chat Surveys
Agent Ratings
Agent Comments
Customer Email Chat Transcript
Chat Transcript HIstory : 3 months
Offline FAQ / Knowledge Base
Offline Contact Email Form
Click to Call Agent
Customer Screen Share
Multi Language Support
CRM integrations
$99 per month per agent
Unlimited Live Chat
Number of Agents : unlimited
Unlimited Traffic
SMS/Text from your customers
SMS Addon (500) : $19.99
Branding Customization : full
Proactive Chat Campaigns : unlimited
Queue Based Routing
Skilled Based Routing
Transfer Chats Between Agents
Canned Responses : shared
Shortcut Keys
Integrated Traffic Reports
Pre and Post Chat Surveys
Agent Ratings
Agent Comments
Customer Email Chat Transcript
Chat Transcript HIstory : forever
Offline FAQ / Knowledge Base
Offline Contact Email Form
Click to Call Agent
Customer Screen Share
Multi Language Support
CRM integrations